1Portal

1PORTAL

OUR AWARD WINNING CUSTOMER MANAGEMENT PORTAL

1Portal allows our partners to quote, order and manage all of their services in real time.

Fully Integrated into both our and our network partners systems, and also to our core network, 1Portal provides a seamless, automated experience, which helps to drive down costs for our partners, whilst providing a foundation upon which to increase their customer experience.


YOU CONTROL YOUR SALES AND SERVICE EXPERIENCE

You can quote, order and manage your customers’ solutions all through 1Portal, and with our smart integration to our systems, network and those networks of our partners, you can not only improve your levels customer service to your end clients, offer best value solutions and realise revenue faster:

  • Quote Layer 2 and Layer 3 services
  • Compare the prices of Virtual1 and all the Major UK carriers in 1 place, in less than 30 seconds
  • Online ordering and automated paperwork
  • Track all of your projects, with real time updates on progress
  • Direct management and configuration of live circuits and solutions
  • Ordering and management of our 1Cloud solution
  • Partner enablement toolkits, and knowledge library to empower your sales and support teams
"Very impressed with the recent developments to 1Portal! In particular, the quoting customisation delivering both clarity and flexibility; as well as the comprehensive dashboard management across all levels of our partnership from sales through to faults. A fantastic portal to support our continued growth with V1 as the network expands!"
Alan Shraga, MD. Fidelity Group

TRANSPARENCY, FROM QUOTE TO SOLUTION

1Portal gives our Partners unparalleled visibility of the options available at a location, as well the solutions they take from us, and the services being provided across the connectivity. This reduces the time and effort involved with not only generating a quote, but also maintaining and providing support on existing services.

  • Visibility of all carriers and solutions for each quote location
  • Clear project plan with clear lead times, milestones and SLA’s
  • Access to your entire service inventory and drill down to individual customers
  • Detailed live network analytics, which can also be provided to end customers
  • Raise, track and interact with support cases in real-time

CONSTANT INNOVATION

As a wholesale focussed business, delivering a fast, easy and efficient service to our Partners Is important to both them and us. Staying ahead of the competition is vital, and that is why we continue to invest in innovation to bring new products and services to market

  

ONLINE QUOTING

​1Portal was the first to market in 2010

  

MPLS QUOTING AND ORDERING

1st to launch comprehensive MPLS quoting and ordering

  

10Gb

Fully automated quoting and ordering on our network

  

3000+

Quotes provided via our API every month