December 3rd saw Virtual1 receive the best possible Christmas present, in the form a 3* accreditation from Best Companies – the organisation behind The Sunday Times – Best Companies to work for. 

According to Best Companies “a 3 Star accreditation is our highest standard of workplace engagement, representing organisations that truly excel, the 3 Star accreditation reflects ‘extraordinary’ levels of workplace engagement”. In 2018, only 120 companies, across all verticals and sectors achieved this grade in the UK.


This has been a highly significant achievement for an organisation that puts people at the top of its strategy. A long-stated goal by CEO Tom O’Hagan. “I’m absolutely delighted that we have achieved 3 stars, it’s a been a 5 year journey, but an extremely important and worthwhile one that we have been working towards. I firmly believe in investing in people. Happy people mean happy customers and that is what drives our results. 


The benefits to Virtual1’s Partners are already being felt - “The benefits of this people first strategy are coming shining through in our Net Promoter Score (NPS) initiative, with positive customer feedback growing month on month.” O'Hagan continued.


Kate Brunning – Head of People at Virtual1, and with whom Tom tasked with delivering the accreditation comments: “This is not an award to be underestimated – particularly in a fast growth environment. It took 5 years to master the art of engagement but now I can safely say it was worth every minute it took to get us here. Next up, is getting listed high up in the Sunday Times Top 100 – that’s the next step of our continued ambition in making Virtual1 the best company to work for in the UK.